SQL Server has the ability to send emails from SQL Agent Jobs. FeneVision makes use of that ability to inform users about the status of FeneVision jobs such as the Database Maintenance Jobs. This notification is crucial in some cases, so you are informed of various items including any database corruption (which can be due to hardware failure) or when database backups are failing.
The FeneVision DB Mail Account and FeneVision Operator are setup during a new server setup. Below are steps you can take to ensure you continue receiving email notifications.
Verify FeneVision Operator
Open SQL Server Management Studio on the database server. Use object explorer to find the Operators node beneath the SQL Server Agent node. Verify email address is correct for the responsible person, and Enabled is checked. If the responsible person leaves the company, or you changed your third-party IT, update the Email Name field beneath FeneVision Operator to their replacement. (Do not change the Name field at the top of the screen.)
Verify FeneVision DB Mail Account
Open SQL Server Management Studio on the database server. Use object explorer to find the Database Mail node beneath the Management node.
Right click on Database Mail and select Configure Database Mail, then press Next. Then select Manage Database Mail accounts and profiles.
Then select View, change, or delete an existing account.
Verify the mail server information and accounts are correct. Make necessary corrections and save. (Do not change the Account Name field at the top of the screen.)
Test SQL Database Mail
Right click on the Database Mail node in SQL Server Management Studio and select Send Test E-Mail. Enter a valid email address in the To field, and press Send Test E-Mail. Verify the person in the To field receives the email.