Michael Dirne
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Articles
Recent activity by Michael Dirne-
Order Entry Keyboard Shortcuts
Order Entry General Shortcuts Ctrl-Down - Move to last OrderCtrl-Left - Move to previous orderCtrl-Right - Move to next orderCtrl-Q - Add new order with a type of ‘Quote’Ctrl-N - Add new order with...
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Set a Default Order Type
In Order Entry, hold the SHIFT key and click the Add button to select the default order type. Some users may mostly create quotes or manufacturing-only orders, rather than standard orders. Settin...
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Tips for Creating and Expediting Your FeneVision Ticket
Including this information when submitting tickets helps us assist you more quickly and effectively: The application (ex. CORE, OPTI, Tracking, Trucking) and the module (ex. Scheduling, Order Entry...
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Force Web to Publish/Sync
By default, the Web publish/sync waits for all users to be signed out of Web Center before it will begin (because it takes Web offline). If you need to force an immediate Web publish/sync:1. On the...
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Hardware & Software Requirements
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How to Send FeneVision Support a Database Backup for Troubleshooting
Getting the backup fileBy default, 3 days' worth of FeneVision databases are backed up to a local drive on your database server. Typically, one of these backups can be used for a ticket if it conta...
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Scanner Configuration for Tracking & Trucking
See the attached guide for scanner configuration. The correct prefix and suffix need to be configured for the scanner to function with FeneVision applications. Some brand-specific scan sheets are...
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Archive Alerts
When FeneVision attempts to archive an old schedule into the FVWarehouse database, but one of the orders on the schedule is still open, it generates an Archive Alert email and sends it to the accou...
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How to Close Orders Older Than 365 Days
The Order Maintenance screen is limited to a maximum of 365 Days Back to prevent crashes caused by database query timeouts. To bypass this limitation when necessary, consider the methods below:Meth...
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How to Pull Back a Line Item from Production
Pulling back a line item from order entry In the Order Entry screen, click the small calendar icon in the top-right of the order. Select the line item you want to pull back, and click OK. This wil...